What happens in Vegas stays in Vegas…until someone tweets it !!
So you know your PR ya? And a few negative comments about your business and brand here and there on the Internet doesn’t shake your boat? Think again and think hard. Online world is now the real world and Google is the greatest ‘reputation engine’. Online image of a brand, a company or an individual has far reaching outcomes today and could mean the difference between success and failure. These comments and chats are in the public domain, easily accessible to anyone in the world, and create instant impressions about brands, products, organisations or individuals.
What’s more, once a negative comment about you or your brand is online, unlike yesterday-newspaper-fish-wrap, it NEVER leaves the Web.
It is important to know that the dissatisfied customer, the brand de-vangelist and even the brand champion are all online, and you need to know them. Online Reputation Management monitors the online sentiments, manages the content in your favour and eventually promotes the brand. The idea is to neutralize the negative impressions and maximize and highlight the positive experiences which will eventually promote positive brand recall. The effort has to be honest and transparent. And yes, it takes time.
Magnon\TBWA is one of the finest and most experienced online reputation management companies in Delhi and Mumbai. From real time online reports on your brand, competition and industry, to content management on blogs, wikis and several other relevant social media platforms, managing the SEO rankings and online profiles, we offer holistic online image management solutions. We have an in-house mix of the best of techies, creative junkies, social media pundits and marketing innovators to manage your online reputation. And as a client, you too remain an integral part of our team. The real clients for us are your end-customers.
Go ahead and Google your name. The first few pages of Google will reflect the robustness of your online reputation. And if there is something weird...on the search engine; who you gonna call???